PRIVACY STATEMENT & COOKIE POLICY

 

This information notice on the www.deceramica.ro website is provided pursuant to Art. No. 13 EU Reg. 2016/679 (“General Data Protection Regulation” or “GDPR”).

Data Controllers are Teler Madalina PFA with registered office in Suzana 23, Sector 5, Bucuresti, 051078, Romania, (hereinafter referred to as the “Controller” or the “Data Controller”.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.

PURPOSE OF PERSONAL DATA:

  • execution of the requested service (hereinafter referred to as “Service“): e.g. provision of services based on web interface, registration of users, provision of information relating to those who voluntarily subscribed to the database of our site, provision of information relating to training activities;
  • subject to specific consent, for the purposes of sending commercial and / or promotional communications on the products and services and to perform market research (“Direct Marketing“);
  • subject to specific consent, for the purposes of analyzing the behavior, habits and propensity to consume of the interested party, in order to improve products and services provided by the Controller, as well as to meet the specific needs of customers through individual or aggregate profiling and market research (e.g. to analyze consumption choices and purchasing habits and to compile statistics) (“Profiling“);

TYPES OF DATA PROCESSED:

  • Internet navigation data – This category of data includes IP addresses or domains of computers used by users who connect to the site, addresses of the requested resources, time of the request, method used in submitting the request to the server, file size obtained in response, numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters related to the operating system and user’s computer environment.
  • Data provided voluntarily by the user – The optional, explicit and voluntary sending of emails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address for the purposes of answering to requests, as well as any other data included in the format.

RECIPIENTS OF PERSONAL DATA

Personal data may be processed by authorized De Ceramica staff, duly internally appointed. In addition, it might be processed on behalf of De Ceramica by third parties duly appointed as data processors.

INTERNATIONAL TRANSFER OF PERSONAL DATA

Personal data are managed and stored on servers located within and outside the European Union owned and / or available to the Controllers and / or third parties, duly appointed as data processors.

DATA STORAGE PERIOD

Data of the interested parties, collected through the website forms, are stored for the time necessary to give feedback to their requests.

Data collected through cookies are stored for the period of time established by the individual cookie. For further information, please refer to the site’s cookie policy bellow.

DATA PROCESSING METHODS

Data processing for each of the aforementioned purposes is carried out using paper-based, automated or electronic methods also, but not limited to, mail or email, telephone (e.g. unsolicited calls, SMS, MMS), fax and any other IT channel (e.g. websites, mobile, app) suitable to guarantee security and confidentiality according to the so-called data protection by default, i.e. the application of measures to minimize the risks of data breach.

AUTOMATED DECISION MAKING PROCESS

Individual or aggregate profiling activity is aimed at the analysis of consumption choices and purchasing habits, as well as at the development of statistics.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@deceramica.ro or mailing us at: Teler Madalina PFA Str. Suzana 23, sector 5, Bucuresti, 051078, Romania

SUBJECTIVE LIMITATIONS

Only subjects aged over 16 years may subscribe to the website.

SECTION 3 – RIGHTS OF THE INTERESTED PARTY

Pursuant to GDPR, and subject to the conditions specified therein, the interested party holds the following rights:

  1. right of access, i.e. the right to obtain confirmation that personal data are (not) being processed and, where that is the case, obtain access to it;
  2. right to rectification and cancellation, i.e. the right to obtain from the Controller the rectification of inaccurate personal data and / or the completion of incomplete personal data or erasure of personal data;
  3. right to restriction of data processing, i.e. the right to request suspension of personal data processing;
  4. right to data portability, i.e. the right to receive personal data in a structured, commonly used and machine-readable format, as well as the right to transmit personal data to another data controller;
  5. right to object, i.e. the right to object to processing of personal data, including the processing of personal data for marketing and profiling purposes, as applicable;
  6. right to contact the national competent data protection authority in case of unlawful processing of personal data.

HOW TO EXERCISE YOUR RIGHTS

Interested parties can exercise their rights by sending a registered letter to Teler Madalina PFA Str. Suzana 23, sector 5, Bucuresti, B, 051078, Romania or by sending an email to the following address: hello@deceramica.ro

Data Controllers will take care keep this information notice updated.

SECTION 4 – DISCLOSURE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WOOCOMMERCE

Our store is hosted by WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

PAYMENTS

We now use direct bank transfer to sell our products and services. Once we receive an order on our WooCommerce Shop we will send you an invoice with all order information and our bank account details. You do not share with us your credit card data. We are noticed when your payment arrives in our account and then proceed to delivery of your order.

In the future you may choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read WooCommerce’s Terms of Service here or Privacy Statement here.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@deceramica.ro or by mail at Teler Madalina PFA

[Re: Privacy Compliance Officer]

[Str. Suzana 23, sector 5, Bucuresti, B, 051078, Romania]

 

COOKIE POLICY

The website www.deceramica.ro uses cookies and similar technologies to ensure the correct and smooth functioning of the procedures and provide better online experiences.

This document provides information on the use of cookies and similar technologies. More specifically, it provides information on how ‘Data Controllers’ – i.e. Teler Madalina PFA, Str. Suzana 23, sector 5, Bucuresti, 051078, Romania – use such technologies to collect and store information.

COOKIE DEFINITION – A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Cookies may be used to count the number of visitors on a webpage, to help you contact us and, more generally, to offer a better online service.

You can find below a brief explanation of the main types of cookies.

Technical cookies cookies allow specific sections of the website to function properly. They are always used and sent to your computer, unless you change your browser setting (see below), though to the detriment of the website performance.

Technical cookies may be distinguished in:

  • persistent cookies, that upon closing the browser are stored in your computer for the duration period contained within the persistent cookie’s file;
  • session cookies, that are temporary cookie files, which are deleted when you close your browser.

Analytical cookies allow us to collect information and report website usage statistics without personally identifying individual visitors. The information may result in anonymous statistical analyses. Analytical cookies are sent by either this website or third-party domains.

Third-party analytical cookies are used to collect information and report website usage statistics without personally identifying individual visitors. This includes information on: most visited pages, time of display, access route, geographical location of the user, gender, age and interests of the user for marketing purposes. Third-party analytical cookies are set on external, third-party domains.

Cookies used to integrate third-party software products and functions – this type of cookies complements functionalities in the website as developed by third-parties, e.g. icons, social network preferences with respect to sharing our website’s content and using third-party software (e.g., mapping simulation software and software offering additional services). This type of cookies is set on third-party or partner domains, that offer their functionalities in our website.

Profiling cookies

These cookies are used to create users’ profiles and send advertisement messages based on their preferences and habits as expressed in the website.

MANAGE COOKIES IN YOUR BROWSER

Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you.

In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. You can therefore disallow cookies from all sites except those that you trust.

Here below you can find a link to the most popular browsers and their cookie policies:

Firefox

Internet Explorer

Chrome

Safari

Another feature of modern browsers is the incognito mode. You can browse in incognito mode when you don’t want your website visits or downloads to be recorded in your browsing and download histories. Any cookies created while in incognito mode are deleted after you close all incognito windows.

Ad choices

You can control how providers of online behavioral advertising treat your data via this website: http://youronlinechoices.eu/.

Please be advised that should you exercise your right to object, you will no longer receive online behavioral advertising but will continue to receive general advertisement.

In some cases, users may block the use of cookies in third-party providers.

As to Google Analytics see https://tools.google.com/dlpage/gaoptout?hl=it.

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Users shall exercise their right to object each time they erase their cookie preferences or change their web browser.

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This cookie policy is compliant with Regulation (UE) 2016/679 and Directive 2009/136/CE and subjected to regular updates by Data controllers.

Your consent applies to the following domains: www.deceramica.ro

Your current state: Allow all cookies (Necessary, Preferences, Statistics, Marketing).

Change your consent  |  Withdraw your consent

Cookie declaration last updated on 25/11/2019 by Cookiebot

Necessary (6)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

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